Join Redstone Presbyterian SeniorCare, a Great Place to Work Certified Organization!

Community Liaison

Full Time

Title: Community Liaison

Status: Full Time

Shift: Daylight, 8:00 am - 4:30 pm, Monday through Friday

Location: Greensburg

Beyond being a Difference Maker and World Changer in the lives of our residents, here's what awaits you:

• Supportive Team: Enjoy a collaborative and positive work environment with excellent Staff to Resident Ratios.
• Paid Time Off (PTO): Given after 30 days of employment!
• Paid Parental Leave: Supports employees during special life moments such as the birth of a child or placement of a child for adoption or foster care.
• A Steppingstone to Career Advancement: With our Tuition Reimbursement & Scholarship Programs, our employees pursue their educational goals with financial assistance. We prioritize your growth with ongoing training, development programs, and a culture of learning and mentorship.
• Employee Recognition & Appreciation: We celebrate your contributions and hard work with appreciation programs and events.
• The Chance to Join an Organization that Cares: Redstone puts people before tasks. Our team of hard-working professionals value integrity and inclusion.
• Medical, Dental, and Vision Insurance: Choose a plan that suits your needs and family.

Click Here for a Full List of our Benefits!

What will I do as an employee with Redstone?

As an Community Liaison, supporting the Redstone mission will include the following responsibilities:

• Serves as the initial contact for callers and visitors who want to learn more about the Redstone community. Communicates appropriate information to team members regarding potential needs of prospective residents (follow up tours).
• Conducts tours for visitors (can be walk-ins or scheduled in advance). Coordinates with Housing Assistant/Campus or Executive Director to provide tours when Community Liaison is not available.
• Telephones potential residents listed in the computerized lead base. Maintains confidentiality of resident's records and information.
• Enters financial data from forms completed by potential residents into the computer system. Prints report, reviews the information with the CFO, and offers input on the determination of the individual's financial qualification for residency at Redstone.
• Plans, organizes and executes special events on assigned campus to generate interest and sales.
• Prepares reports of contacts, lead generation, expenses, and others as requested.
• Executes and coordinates all appropriate paperwork for new moves to independent living and personal care.
• Executes paperwork for level of care moves to independent living and personal care.
• Networks with estate planners, funeral home directors, physicians, hospital discharge planners, social workers, clergy, AARP, and other professionals or organizations that have contact with prospective residents.
• Travels to places of business in the local area surrounding the Redstone campus to call on contacts within the professional community.
• Coordinates Hospitality Luncheons for church groups. Greets the visitors and conducts tours to educate them on the services that Redstone offers.
• Coordinates with the Campus or Executive Director on community education.
• Attends meetings as required or appropriate for position.
• Coordinates with the Campus or Executive Director to determine the appropriate level of care for the
  resident.

What do I need for this role with Redstone?

• Bachelor's degree in sales or marketing preferred but not required. Requires at least one year of experience in outside sales and proven experience in completing a sale; or equivalent combination of education and experience.

• Ability to read and interpret relevant business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to write and deliver speeches. Ability to effectively gather and present information and respond to inquiries or complaints from individuals or groups of Redstone management, employees, prospective residents and their families, the general public, and members of the professional community.

• Uses lead tracking software to compile lists of prospective contacts, maintain documentation on each lead, and record the number of times a lead was contacted. Uses e-mail to communicate with others internally and externally. Individual should also have advanced knowledge of spreadsheet and word processing software for creating reports and correspondence.

What makes Redstone unique?

• Serving Westmoreland County since 1980, Redstone is a name people have grown to know and trust. We offer a full array of services for ages 55+ from Retirement Living, Personal Care, Long Term Care & Rehabilitation, and Redstone@Home Hospice, Home Care & Home Health Services.
• A non-profit faith-based organization, Redstone employs a philosophy based upon a ministry of caring and treating each resident with respect and dignity.
• Our collaborative approach modeled by our Leadership reflect our Core Values: Respect, Quality, Truth, Teamwork, Life Balance and Life-Long Learning.

We are excited and proud to announce, Redstone Presbyterian SeniorCare is a Great Place to Work Certified Organization!